Privacy policy
Last updated: February 7, 2021
Boba Robo Inc. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting bobarobo.com, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Bobarobo.com Gather?
The information we collect and learn from customers helps us personalize and continually improve your Bobarobo experience. One of our goals in collecting personal information from you is to provide an efficient, meaningful, and customized experience. Here are the general categories of information we gather:
• Information You Give Us: We receive and store information you enter on our website, or give us in any other way. Examples include, but are not limited to, information when you search, browse, buy, post reviews, participate in a sweepstakes or questionnaire, or communicate with customer service. We use the information that you provide for purposes such as responding to your requests, processing your order, customizing future shopping experiences, responding to you, or sending you marketing and advertising communications. If we encounter a problem when processing your order, your personal information may be used to contact you. Please note that before accessing certain parts of Bobarobo.com or completing an order, you must create an account with us, through which you must provide certain personal information.
• Automatic Information: We receive and store certain types of information automatically whenever you interact with us. For example, like many websites, we use "cookies" or other unique identifiers and we obtain certain types of information when your web browser accesses Bobarobo.com or advertisements and other content served by, or on behalf of, Bobarobo.com on other websites. Other examples include, but are not limited to, log files, internet protocol (IP) address used to connect your computer to the internet, and internet browser type.
• Mobile: When you download or use apps created by Boba Robo, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
• E-mail Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from Bobarobo.com, if your computer supports such capabilities. If you do not want to receive email from us (unrelated to transactions and/or your account), please adjust your email subscription settings in your Bobarobo account or contact our customer service team at help@bobarobo.com
• Information from Other Sources: We might receive information about you from other sources and add it to our account information. Examples include, but are not limited to, updated address information from our carriers and information from credit bureaus, which we use to help prevent and detect fraud.
What About Cookies?
• Web beacons (also known as action tags or single-pixel gifs), and other unique identifiers (collectively, "cookies") are small pieces of information that are stored by your internet browser on your computer’s hard drive. Like many websites, Boba Robo uses cookies to speed your navigation of Bobarobo.com, enable you to select products, place them in an online shopping cart, and to purchase those products, along with allowing us to maintain a record of your browsing activity on our websites. Cookies also allow our systems to recognize your device and to provide features such as recently viewed items, brand recommendations, and personalized Boba Robo advertisements on other websites. OUR COOKIES DO NOT AND CANNOT INFILTRATE YOUR HARD DRIVE TO GATHER YOUR CONFIDENTIAL INFORMATION. Our cookies are not "spyware."
• Most internet browsers are initially set to accept cookies. Because cookies allow you to take advantage of some of Bobarobo.com's essential features, we recommend that you leave them turned on. You can, however, set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you may not be able to access or use portions of Bobarobo.com. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Bobarobo.com products or services that require you to sign in.
Does Bobarobo.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling, renting or trading it to others. We share customer information only as described in this Privacy Notice and with entities within the Boba Robo Family of Companies. The "Boba Robo Family of Companies" means Boba Robo Inc. and its subsidiaries.
• Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include, but are not limited to, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, providing customer service, storing data, and serving ads on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of Bobarobo.com customers in collaboration with other businesses. When we do this, we do not allow that business to access your information. You may have the opportunity to separately share information with those other businesses, and if you do, that information would be governed by such company’s privacy policy. You may adjust your email subscription settings in your Bobarobo.com account or by contacting our customer service team.
• Business Transfers: As we continue to develop our business, we might sell or buy stores, companies, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Boba Robo, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of Bobarobo.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Bobarobo.com, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
• With Your Consent: Other than as set out above, we may seek your consent for us to share your information with additional third parties, and you will have the opportunity in your discretion to choose not to share your information.
How Secure Is Information About Me?
• We work to protect the security of your information by utilizing encryption methods during the transmission or storage of information you input through our websites and mobile applications. One hundred percent complete security does not presently exist anywhere online or offline, and we are unable to provide specific guarantees regarding complete security of your personal information; however, we have a team of security professionals that work to safeguard your information.
• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close your browser when finished using a shared computer. Only use trusted internet networks, including Wi-Fi, and do no share your login credentials with unauthorized parties.
What About Third-Party Advertisers and Links to Other Websites?
Boba Robo may utilize interested-based advertising (also known as personalized ads or targeted ads) on both Boba Robo-owned and operated websites and unaffiliated sites, and such ads may be displayed to you by these third party service providers based on information from activities such as purchasing products online (including from Bobarobo.com) or visiting third-party websites. For more information, please read our Interest-Based Ads Policy.
Which Information Can I Access?
Bobarobo.com gives you access to information about your account and your interactions with Bobarobo.com for the limited purpose of viewing and, in certain cases, updating that information. Examples include account order history shipping address(es), favorites, contact information, etc. This information may change as our website evolves.
What Choices Do I Have?
• You can always choose not to provide certain information; however, it might be needed to take advantage of certain Bobarobo.com features such as your account profile, favorites and customer reviews. Before ordering products from Bobarobo.com, you must create a valid account.
• If you do not want to receive marketing emails from us, please adjust your email subscription preferences in your account or click the "unsubscribe" link in the email. If you do not want to receive physical marketing mail from us, please reach out to our customer service team. (Regardless if you receive our Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Bobarobo.com, and it is your responsibility to review them for changes.)
• Upon your request, we will (a) correct or update your personal information; (b) stop sending non-transactional emails to your email address and/or physical mail to your address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by contacting our customer service team.
• For state-specific privacy choices, please see below.
This California Consumer Privacy Act disclosure page ("Disclosure") supplements the Boba Robo Privacy Notice and is effective as of February 2, 2021. The Boba Robo Privacy Notice describes the personal information that we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it. These additional disclosures are required by the California Consumer Privacy Act:
Categories of personal information collected. The personal information that Boba Robo collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act, depending on which Boba Robo Service is used:
• identifiers such as your name, alias, address, phone numbers, or IP address;
• personal information, such as a credit card number;
• commercial information, such as purchase activity;
• Internet or other electronic network activity information, including browsing history;
• visual information, such images and videos if you upload them, for example in connection with reviews; and
• inference data, such as information about your purchase preferences.
Categories of personal information disclosed for a business purpose. The personal information that Boba Robo disclosed about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure fall into the following categories established by the California Consumer Privacy Act, depending on which Boba Robo Service is used:
• identifiers such as your name, address, phone numbers, or IP address, for example if we use a third party carrier to deliver your order;
• personal information, such as a credit card number, for example if we use a third party payment processor;
• commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;
• internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services; and
• audio or visual information, for example if a service provider reviews recordings of customer service phone calls for quality assurance purposes.
Right to Request Access to or Deletion of Personal Information. You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by Boba Robo, or access to or deletion of your personal information. If you wish to do any of these things, please call us at 702-888-0976 or email privacy@bobarobo.com. Depending on your data choices, certain services may be limited or unavailable.
No Sale of Personal Information. In the twelve months prior to the effective date of this Disclosure, Boba Robo has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
No Discrimination. Boba Robo will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
For questions or concerns about this Disclosure or the Privacy Notice, please call us at 702-888-0976 or email privacy@bobarobo.com
Are Children Allowed to Use Bobarobo.com?
Bobarbo.com does not sell products for purchase by children. We sell children's products, food & beverage items for purchase by adults. If you are under 18, you may use bobarobo.com only with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Bobarobo.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the State of Nevada. If you have any concern about privacy at Bobarobo.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and Conditions of Use may also change. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. If you have any questions about the Privacy Notice, please contact us.